Privacy Policy

Privacy Policy

Effective Date:[02.10.2003]
Last Updated: [27.12.2024]

At OPULENTUS Visa Company Visa Company, we prioritize transparency and are committed to safeguarding your personal information. Our Privacy Policy complies with the European Union General Data Protection Regulation (GDPR) and applies universally to all our clients, regardless of location. Please review this policy carefully to understand how we handle your data. Note that this policy may be updated periodically, and we encourage clients to check our website for the latest version. Unless stated otherwise, the current privacy policy governs all data we collect and process about you.

1. Types of Personal Information Collected

We collect personal information to provide our products, services, and customer support. This includes:

1.1 Information You Provide

When you use our services, you may be asked to provide:

· Account Details: Passwords, usernames.

· Contact Details: Email addresses, phone numbers.

· Location Details: Physical and billing addresses, time zones.

· Identity Details: Full name, proof of identity (e.g., passport, driver’s license), proof of address (e.g., utility bills).

· Financial Information: Payment details, payment methods (e.g., UPI, Online store like CC Avenue, Phone Pe Etc.,), .

· User-Generated Content: Transaction descriptions, attachments.

1.2 Information from Other Sources

We may collect information from:

· Payment Providers: Payment details, transaction data.

· Public Sources: Contact details, and transaction-related information.

· Partners: Information transferred from partner platforms, treated as though provided directly by users.

1.3 Information Collected During Use of Services

We may record interactions with our platform, including:

· User activity, such as pages viewed or buttons clicked.

· Communication data (e.g., email addresses in correspondence).

2. How We Collect Information

We collect information through:

· Direct Interaction: Via our website, applications, chat systems, phone calls, paper forms, or in-person meetings.

· Third-Party Platforms: Social media, forums, or other platforms, governed by their respective privacy policies.

· Automated Technologies: Cookies and tracking tools on our website.

3. How We Use Your Information

The information collected is primarily used to provide requested services and includes:

· Processing visa applications and providing related services.

· Creating and facilitating agreements.

· Responding to inquiries and complaints.

· Promoting relevant services, unless you opt out.

· Ensuring legal and regulatory compliance.

· Protecting vital interests or pursuing legitimate business purposes.

4. Legal Basis for Processing

We process personal data based on:

· Your consent.

· The necessity to perform a contract.

· Compliance with legal obligations.

· Protection of vital interests.

· Legitimate interests, balanced against your rights and freedoms.

5. Disclosure of Personal Information

We respect the confidentiality of your data and only disclose information:

· To fulfill requested services (e.g., government agencies involved in immigration processes).

· To comply with legal requirements (e.g., court orders, subpoenas).

· With your explicit consent.

We do not sell or share personal data for marketing purposes.

6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, misuse, or loss. These include encryption of sensitive information and secure storage systems. However, no online transmission can be guaranteed to be completely secure.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined or comply with legal obligations. When no longer required, your data is securely deleted or anonymized.

8. Your Rights

You have the right to:

· Access: Request a copy of the data we hold about you.

· Correction: Rectify inaccurate or incomplete data.

· Deletion: Request deletion of your data, subject to legal exceptions.

· Objection: Object to data processing for certain purposes.

· Portability: Request transfer of your data in a structured, machine-readable format.

· Withdraw Consent: At any time, for processing based on your consent.

To exercise these rights, contact us at privacy-officer@theOPULENTUS Visa Company.com.

9. Cookies and Tracking

We use cookies to enhance your experience. You can manage or disable cookies through browser settings. Please note this may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

11. Global Operations and Data Transfers

As a global company, your data may be processed in any country where we operate. We ensure adequate protection measures for international data transfers.

12. Complaints

For inquiries or complaints about our data handling practices, contact our Data Protection Officer:

Email: privacy-officer@theOPULENTUS Visa Company.com
 

13. Updates to This Policy

We may update this policy periodically. Please check our website for the latest version.